Ts&Cs - Sea Horse Mattress and Pillows
Special size mattress orders cannot be changed or cancelled once processed and are strictly non-refundable.
Sea Horse will endeavour to deliver the goods on or within specified dates arranged.
Sea Horse will not be held responsible for any delay(s) in delivering the goods.
Delivery times quoted are only given as a guide and must not be assumed as a guarantee.
Deliveries by the courier/ Delivery company will usually arranged a suitable delivery time with the customer directly.
All Seahorse mattresses measurement unit is based on inches.
- All mattress size are allowed ±1" tolerance. Thickness 5"+1"(quilting).
- All Mattress comes in a variety of cover patterns and cannot be specified.
Mattress are delivered to front door of building only. Customers are responsible for examining products upon delivery.
Seahorse Furniture reserve the right to make changes or withdraw any offer(s) without prior notice.
All orders are subjected to cancellation charge.
- Pillows are non returnable & non refundable due to hygiene reasons.
The following post code areas incurs delivery charge.
- AB-Aberdeen, DD-Dundee, FK-Falkirk 18+, Iv-Inverness,KW-Kirkwall, PA-Paisley 19+,PH-Perth 7+
- TD-Borders, DG-Dumfries, EH-Edinburgh, FK-Falkirk 1-17, G-Glasgow, KA-Kilmanrock, KY-Kircaldy, ML-Motherwell, PH-Perth 1-7
- LD-Llandrindod Wells, LL-Llandudno 14+,PL-Plymouth, SY-Shrewsbury 14+, SA-Swansea 18+, TQ-Torquay, TR-Truro
* please enquire about delivery cost if any, before purchase
Due to health and personal hygiene reasons all Mattresses and pillows are non exchangeable, and non refundable. This also applies to Distance Selling Regulations 2000.
Any returns due to manufacturers faults, the customer are require to take reasonable care of product(s) and to re-packaged in original state.
Where Surface shipment is delayed due to unforeseen circumstances,Sea Horse Furniture accepts NO responsibilities.
Any items Purchased / ordered as “special order” for whatever reason, or items specifically sold as “Seconds”, “Ex Display” is exempt from the above return policy. Any restrictions to this policy will be confirmed with your order.